Trust & Security
Security
How RentThyme helps protect the accounts, data, and documents managed on the platform.
Account security
- Email/password authentication with email verification.
- Role-based permissions for landlords, staff, tenants, and vendors.
- Idle sign-out and session safeguards on sensitive pages.
Data security
- Database and file-storage access rules scope records to their owning account.
- Audit logging of key actions for accountability.
- Transport encryption between the browser and backend services.
Email and document privacy
Vendor and tenant communications and uploaded documents are tied to the account that owns them. See the Privacy Policy for how communications and documents may be shared.
Reporting a concern
If you believe you have found a security issue, contact us through the Contact page so it can be reviewed.